Privacy Policy

The First Nations Market Housing Fund (“FNMHF”) respects the privacy of all users of its Web site and is committed to protecting such privacy. This privacy policy explains FNMHF's treatment of personal information (such as your full name, postal address, phone number, e-mail address, etc.) that may be collected by FNMHF in connection with activities on and related to this Web site, or in connection with FNMHF services made available thought this Web site. By using this Web site and when providing FNMHF with your personal information, you are consenting to FNMHF's collection, use and disclosure of your personal information in accordance with this privacy policy.

Business contact information such as the name, title, business address, email address or telephone number of a business or professional person or an employee of an organization is not considered personal information.

Use of Personal Information You Provide

Information, Publications, Newsletters, e-mail News, etc.

If you indicate that you are interested in receiving information from FNMHF or its selected affiliated entities, FNMHF or such entities will use your personal information to send you the materials you requested. Where consent has been obtained at the time of collection of the personal information, FNMHF may also use your information to provide you with information about FNMHF that we think will be of interest to you. You may at any time end your subscription, by following the directions available at the end of this privacy policy.

Questionnaire and Surveys

From time to time FNMHF may conduct online or telephone surveys or issue user questionnaires in which we collect personal information from respondents who voluntarily provide it. Users are not required to participate in these surveys or to provide the personal information requested. Where personal information is provided, it is used by FNMHF to profile its Web site users generally, generate statistics and aggregate reports for internal use. Where consent has been obtained at the time of collection of the personal information, FNMHF may also contact you to get feedback on FNMHF products and services. Survey or questionnaire can include the collection of demographic information, gender, age, education, marital status, language, household information, purchase history and/or other personal information from you.

Discussion Forum

When you participate in the online Discussion Forum we may ask you to register with an e-mail address and create a password in order to access the forum. When you post content on the online Discussion Forum that content will be accessible to all Web site users. If you do not want your content, name or other personal information to appear on the online Discussion Forum, please do not submit or post this information on the online Discussion Board. The personal information you provide in connection with the online Discussion Forum will be used for the operation and administration of the online Discussion Forum. In addition to providing the Discussion Forum for the use of website visitors, FNMHF uses the Discussion Forum content as a source of feedback and opinion or views from members of the public.


If contests are made available through this Web site, the applicable contest rules may contain provisions pertaining to the collection, use and disclosure of personal information. To the extent that the contest rules differ from this privacy policy those contest rules will apply to the personal information collected in connection with that particular contest, otherwise this privacy policy shall apply to all contests.

Business Relationship with FNMHF

If you enter into a business relationship with FNMHF whereby you accept to receive services offered by FNMHF, your personal information may be used through this Web site as set out in the terms and conditions applicable to the FNMHF services which you consented to receive.

Automatically Collected Information

FNMHF may automatically collect general information concerning the use of its Web site. This includes the Internet Protocol (IP) address of your computer, the IP address of your Internet service provider, the web browser used to access the Web site, the Internet address of the Web site from which you linked to the FNMHF Web site, the date and time of access to the FNMHF Web site, the operations undertaken during use of the FNMHF Web site, the sections of the FNMHF Web site that you visit, the parameters relating to particular pages of the FNMHF Web site visited and the time spent on each page and the content downloaded from the FNMHF Web site. We do not link this information with any personal information provided by you. Where authentication is required or used, your user name is recorded in the Web server logs.

The general information that is automatically collected is used to improve the Web site, for marketing, Web site and system administration and other administration purposes. FNMHF may use the general information that is automatically collected to create aggregate reports concerning Web site use, user patterns, user demographics and user purchases.

FNMHF may use "cookies" which are small data files sent to your browser and stored on your computer's hard-drive to track your use of the FNMHF Web site. The information derived from cookies is used to determine if a user has previously visited the FNMHF Web site. Most browsers permit users to disable cookies placed in the user's hard drive. You may still access and use all features of the FNMHF Web site if you disable cookies placed on your hard-drive.

Disclosing Your Personal Information

FNMHF will not disclose or share your personal information with any third party, with the exception of:

  • where you have specifically given us your consent to disclose your personal information for a designated purpose;
  • third parties who are acting on our behalf as our agents, suppliers or service providers. Such entities act under strict contractual controls, requiring them to maintain the confidentiality of all such personal information and to use such information solely for purposes we assign them;
  • as may be set out in the terms and conditions applicable to a FNMHF services which you consented to receive;
  • as required by law, including by an order of any court, institution or body with jurisdiction or authority to compel the production of information, or in order to protect or defend a legal interest;
  • in connection with a FNMHF re-organization, merger or amalgamation with another entity, provided that the personal information disclosed continues to be used for the purposes permitted under this privacy policy by the entity acquiring the information.

Security and Retention of Information

Despite the measures FNMHF has implemented, as described below, data transmitted over the Internet is not guaranteed to be secure. FNMHF does not guarantee, warrant or represent that the personal information you provide will be transmitted securely, or protected completely against interception, loss, misuse or alteration. FNMHF accepts no responsibility or liability for any damages that may result where personal information submitted by you, has not been securely transmitted, has been intercepted, lost, misused or altered.

FNMHF has adopted and implemented physical, and technological processes and procedures in an effort to keep you personal information safe and secure. FNMHF uses an Internet firewall to prevent unauthorized access to FNMHF's computer systems from external sources.

Other Web sites

The FNMHF Web site may contain links to other Web sites. When you click on one of those links, you will leave the FNMHF Web site and enter the other Web site. FNMHF has no control over those other Web sites and is not responsible for the collection of your personal information that is gathered on these other Web sites or their use of cookies or other tracking devices. It is important that you review their privacy policies before providing them with your personal information.

Modifications to this Privacy Policy

FNMHF reserves the right to change this privacy policy at any time, without notice or liability to you or any other person, by posting a new privacy policy on the FNMHF Web site. FNMHF's collection, use and disclosure of your personal information will be governed by the version of the privacy policy that is posted and in effect at the time.

Copy of this Privacy Policy

© All rights reserved. Used by FNMHF under permission. You are permitted to make a copy of this privacy policy only for your personal records.

Contacting Us

If you have questions, comments or suggestions about this privacy policy or FNMHF’s privacy practices that were not answered here, or to obtain access to any personal information that FNMHF has collected about you through this Web site, or to correct or update your personal information or to request that your personal information be removed from our mailing or contact lists, please write to:

First Nations Market Housing Fund
700 Montreal Road
Ottawa, ON
K1A 0P7
Tel.: 1-866-582-2808
Fax: 1-613-740-9932